We don't handle calls for plumbers or
apartment complexes.
MSB is a true, physician only medical
call center.
Professional
staff utilize state of the art equipment to process your calls and
execute your instructions flawlessly. Failsafe Escalation means no patient
call goes unanswered.
Forward your office phones and enjoy our custom answer capabilities.
Courteous, competent staff are available to process your calls for less
than 14 cents an hour.
Web-based protocols, custom designed for every client, handle call
scenarios ranging from simple to the most complex. And our paper-less call
schedule system eliminates chronic errors.
Every call is recorded, and up to sixty
elements of each call transaction are archived and available to you
online. In addition, performance statistics are also available so you can
see how well we responded to your callers.
If you'd like, add voice mail capability, Follow-Me,
Auto-Attendant, or a host of other features to supplement your
live operator service.