"MSB is so much more than the old idea of an 'answering service'. They have the technology and people to provide reliable, cost effective support both during and after hours"

 

 

We don't handle calls for plumbers or apartment complexes.

MSB is a true, physician only medical call center.

Professional staff utilize state of the art equipment to process your calls and execute your instructions flawlessly. Failsafe Escalation means no patient call goes unanswered.

Forward your office phones and enjoy our custom answer capabilities. Courteous, competent staff are available to process your calls for less than 14 cents an hour.

Web-based protocols, custom designed for every client, handle call scenarios ranging from simple to the most complex. And our paper-less call schedule system eliminates chronic errors.

Every call is recorded, and up to sixty elements of each call transaction are archived and available to you online. In addition, performance statistics are also available so you can see how well we responded to your callers.

If you'd like, add voice mail capability, Follow-Me, Auto-Attendant, or a host of other features to supplement your live operator service.

 
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